FAQ

Orders are typically processed within 2–5 business days before shipment. Custom wigs or customized orders may require additional processing time. Once your order ships, tracking information will be sent to the email address provided at checkout.

hipping times vary based on your location and the shipping method selected at checkout. Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow your package.

That keeps us from promising a specific delivery window when the carrier ultimately controls transit time.

Orders begin processing shortly after they are placed. If you need to request a change or cancellation, please contact us as soon as possible. While we’ll do our best to accommodate your request, changes or cancellations cannot be guaranteed once an order has entered processing or has shipped.

Due to the nature of our products, hair extensions and wigs must remain unused, unworn, unwashed, unaltered, and in their original packaging to be eligible for a return or exchange. Please review our Refund Policy for complete eligibility requirements and instructions before returning any item.

The number of bundles needed depends on your desired fullness and hair length. For shorter lengths, 2–3 bundles may be enough for a full look, while longer lengths typically require 3–4 bundles for added fullness. For the fullest look, we recommend adding an extra bundle, especially with longer lengths.

Yes. FabChic Premier Hair can be colored and heat styled to create your desired look. We recommend having any coloring or chemical processing performed by a licensed professional and always using a heat protectant when applying heat. Proper care is essential to maintaining the quality and longevity of your hair.

With proper care and maintenance, FabChic Premier Hair is designed to be worn and enjoyed repeatedly. The lifespan of your hair will vary depending on how often it is worn, styled, colored, and maintained. To extend the life of your hair, we recommend gentle cleansing, conditioning, minimal heat, and proper storage between installs.

FabChic Premier Hair is selected for its quality and designed to provide a smooth, luxurious wearing experience. As with all human hair extensions, minimal shedding and tangling may naturally occur. Proper installation, gentle detangling, regular conditioning, and proper nighttime care will help keep your hair looking and feeling its best.

o keep your FabChic Premier Hair looking its best, gently detangle from the ends upward, wash with sulfate-free products, and follow with a moisturizing conditioner. Limit excessive heat and always use a heat protectant when styling. Before bed, wrap or braid your hair and protect it with a satin or silk bonnet or scarf. When not in use, store your hair properly in a cool, dry place.

FabChic Premier Hair offers HD lace closures and frontals designed to create a natural-looking, seamless finish. Our closures are available in 4×4 and 5×5 HD lace, while our frontals are available in 13×4 and 13×6 HD lace. Available lengths vary by product, so please refer to the individual product page for current options.